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Service and Sales Safety Protocols

Health & Safety Guidelines for BC’s New Car Dealers


NCDA’s Toolkit for Safety Protocols –  Guidelines for Operating Sales and Service at BC’s New Car Dealers

In response to COVID-19, the NCDA has developed a Toolkit for BC’s New Car Dealers. The Toolkit has been reviewed with input and feedback from WorkSafeBC.

Access it via your Member login – downloaded here. 

The NCDA also developed a CUSTOMIZABLE Customer Safety Information Poster Template that can be downloaded in Word format to adapt for your dealership’s specific needs:

The material is available exclusively to NCDA Dealer Members. We recommend that you customize the text in this document, and print and safely posting in various areas throughout the areas of your dealership that are open, including public spaces, washroom areas and sales and service desks.

DOWNLOAD: COVID-19 Poster template – updated Nov

If you are unable to download from the site, please contact NCDA’s Manager of Member Services, Joshua Peters – jpeters@newcardealers / 604.214.9964 – to request a copy by email. Or access your MEMBER LOGIN page here.


Webinar Copy

Access your copy of NCDA’s Dealer Assistance Webinar and Q&A document. Click here.